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Refund Policy

REFUND POLICY

You deserve to have a vibrant and fulfilling life. Srinivas or his team will coach you through these life changing principles. All we ask is you promise to open the box, attend the event or participate in the coaching. If you simply commit to doing that, YOU WILL SEE RESULTS. So, make a decision to maximize who you are, what you’re capable of, and what you get to enjoy out of this life. We know you can succeed, Srinivas knows you can succeed, but what matters is YOU knowing you can succeed; commit and DO IT!

  • Products and Goods
    • Digital Products
    • Physical Products
    • International Returns
    • Custom Duties and Tariffs
    • Supplements
    • All Non-Digital Products Disclaimer
    • Late or Missing Refunds
    • Exchanges
  • Events and Services
    • Events
    • Coaching
1. PRODUCTS AND GOODS
A. DIGITAL PRODUCTS

You have 30-days from the date of purchase to request a refund. If received on or before the 30th day, you will receive a full refund. If the request is received on or after the 31st day of purchase, no refund will be issued.

B. PHYSICAL PRODUCTS

You have 30-days from the date of purchase to request a refund and return an item. If the request is received on or before the 30th day and the item is postmarked within 3 days of the request you will receive a full refund; otherwise no refund will be issued.

C. INTERNATIONAL RETURNS (OUTSIDE INDIA)

If returning an item, please contact support@srinivassaripalli.com within the stated return period, who will provide you instructions for returning your product(s).

You are responsible for all shipping costs and other costs incurred for returning your item (unless otherwise specified). Original shipping costs are non-refundable and your refund will be on the product cost only.
The time it will take for your returned item to arrive to us and be processed will vary depending on the shipping method you select. Once received, we will process the refund within one week and your funds should appear within 2 weeks of the return being processed.
If you are shipping an item over $75, we recommend adding tracking and insurance to the shipment. We cannot guarantee that we will receive your returned item.

D. CUSTOM DUTIES AND TARIFFS

For our international customers, shipping charges do not include any potential tariffs, duties, custom or other fees or taxes that an individual country may impose upon import. You are responsible for any additional fees that may be levied by the country where the product is being imported.

E. SUPPLEMENTS

Any unopened, untampered with currently marketable products may be returned within 30-days after purchase for a full refund. Any opened supplements are not eligible for a refund. If a refund is requested on or after the 31st day or if the product is opened when received, you will not be eligible for a refund.
We currently only ship supplements within INDIA. If an international order is processed we cannot guarantee the shipment will arrive; all fees from customs, tariffs, or any other fees or loss incurred are the responsibility of the buyer. We do not permit international refunds on the supplement line.

F. ALL NON-DIGITAL PRODUCTS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status (approval or rejection) of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

G. LATE OR MISSING REFUNDS

If you returned a digital or physical product please allow up to two weeks for your charge to be refunded.
If after two weeks you do not see your refund appear, please first call your bank or credit card to confirm whether it is pending.
If the bank or credit card does not see your refund pending and you still have not received your refund after two weeks, please contact us at support@srinivassaripalli.com.

H. EXCHANGES

We do our best to ensure you receive undamaged products. If, however, you have received an item that is defective or was damaged prior to arrival, we will promptly exchange it upon notification for an identical product. If this occurs, please send us an email at support@srinivassaripalli.com, and instructions will be provided for returning the defective or damaged merchandise.

2. EVENTS AND SERVICES
A. EVENTS

Please refer to the specific event’s webpage you are enrolled in for cancellation and refund information. If you are unsure how to access that, please email us at: support@srinivassaripalli.com.

B. COACHING

Please refer to your coaching agreement for cancellation and refund information.

Coaching offers a way forward, so you can start transforming your life and turn your dreams into reality.